Every Queensland summer, CoolBreeze's phones went into meltdown. Call volume tripled, the team couldn't keep up, and they were losing emergency jobs to competitors who answered faster. Hiring seasonal staff was expensive and unreliable.
Maveryk AI deployed a scalable AI receptionist that handles unlimited simultaneous calls, triages emergency vs. scheduled jobs, dispatches urgent calls to the on-call technician, and books non-urgent jobs directly into the calendar.
Discovery call — mapped emergency vs. scheduled call flows
AI built with emergency escalation to on-call technician
Went live before the summer heat wave hit
Handled 340 calls — zero missed, 12 emergency dispatches
$8,400 saved on seasonal staff, 31% revenue increase
Book a free 15-minute demo and we'll build a live agent for your industry before the call ends.